What do I need to do to restore a OTRS installation to a newer version of OTRS. When I tried before, it complained about the database being there. Should I not setup the database? Andrew Meyer Unix Systems Administrator 314-787-0681 x39 314-565-0868 (cell) 1300 Hampton Ave. Ste. 200 Saint Louis, MO 63139 http://www.precisionpractice.com/