Hi Scott, We disabled the blinking within AgentQueueView.pm. Remove both occurrences of (approx line 495): - # the oldest queue if ($Queue{QueueID} == $QueueIDOfMaxAge) { $QueueStrg .= "<blink>"; } HTH Graeme Scott Moore wrote:

Does anyone out there know how to disable the blinking feature for the queue links? I’m pretty sure it’s somewhere in Agent.pm but I just can’t figure it out... Help would be VERY appreciated!

Scott Moore

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