Login Error message "login failed!"

I recently installed otrs and followed the suse howto but when I login I get this error: "Login failed! Your username or password was entered incorrectly." I'm not sure how to add a user to get this to work, but I've tried the root user and the otrs user and get this message on both accounts. thanks marshall

On Sunday, May 30, 2004 10:35 PM
Jesse
I recently installed otrs and followed the suse howto but when I login I get this error:
"Login failed! Your username or password was entered incorrectly."
I'm not sure how to add a user to get this to work, but I've tried the root user and the otrs user and get this message on both accounts.
Try root@localhost with the password root. If that doesn't help, see: http://doc.otrs.org/1.2/en/html/problems-with-mysql.html#PROBLEMS-LOST-MYSQL... hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (2)
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Jesse
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Robert Kehl