This is a notification from the Help Desk. On Jul 02, 2011 @ 03:50 pm, itlj@gyldendal.dk wrote: Hi Ferdinandus, Look at the UPGRADING file included in the software distribution. Chances are you'll be upgrading to a new version anyway. It tells you what files to copy into the new installation. You'll have to move the database by hand. Lars ==Ticket History== On Jul 02, 2011 @ 03:49 pm, crythias@gmail.com wrote: What operating system will you move it to? If it's still Windows, you should be able to run the installer of the same release, then backup old and restore to new. ------ On Jul 02, 2011 @ 03:49 pm, frudijanto@yahoo.com wrote: Hi all My otrs server's platform is Windows XP. I plan to change it to other server because I did many testing of applications in this server. I worry that this server will be unstable. Would you please give me procedure to change the server while keeping existing configuration and data? I really appreciate any body who helps me. Salam Rudi --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/1726