Sehr geehrte Damen und Herren, in der Zeit vom 24.12.2015 bis einschließlich 03.01.2016 befinde ich mich nicht im Büro. Beachten Sie bitte, dass Ihre EMail nicht automatisch weitergeleitet wird. In dringenden Fällen wenden Sie sich bitte an unsere Hotline, 0203-378530, oder an Herrn Hesselmann (hesselmann@opm-computer.de). Wir wünschen Ihnen ein frohes Fest und einen guten Rutsch in das neue Jahr. Mit freundlichen Grüßen Ronny Bär OPM EDV Service GmbH Send otrs mailing list submissions to otrs@otrs.org To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrs or, via email, send a message with subject or body 'help' to otrs-request@otrs.org You can reach the person managing the list at otrs-owner@otrs.org When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. Re: Widget filters after OTRS 5 upgrade (Kristofer Pettijohn) ---------------------------------------------------------------------- Message: 1 Date: Wed, 30 Dec 2015 14:57:03 -0600 From: Kristofer Pettijohn Subject: Re: [otrs] Widget filters after OTRS 5 upgrade To: Simone Girlanda , OTRS Cc: otrs@otrs.org Message-ID: <5684451F.3060207@cybernetik.net> Content-Type: text/plain; charset=utf-8; format=flowed It seems three people have encountered this, including myself (I received a direct message from one). If people continue to experience it, we may want to open up a bug. On 12/30/2015 02:51 PM, Simone Girlanda wrote:

I got the same problem today after upgrade from 4 to 5, but unable to solve it.

l giorno luned? 21 dicembre 2015 00:58:19 UTC+1, Kristofer Pettijohn ha scritto:

...

I upgraded from OTRS 4.0.10 to 5.0.5, and the filters in the dashboard widgets is missing the option for "My Locked Tickets". It is also showing an empty value for "Tickets in My Services". If I click on the one for My Services, it duplicates it and then shows the value.

My watched tickets (0) | Tickets in My Queues (5) | Tickets in My Services () | All tickets (65)

The most important piece is that I need to get "My Locked Tickets" back. How can I get this option restored? What would cause it to be missing?

Thanks, Kris

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