
Hello, Is there any way that I can set the text of an outgoing email to be 72 characters across instead of text-wrapping? The emails end up looking "unattractive" on PINE and other email clients =( I would really appreciate any solutions or assistance =) =Diane

Hi Diane, On Thu, Oct 24, 2002 at 11:01:37AM -0700, Diane Shieh wrote:
Is there any way that I can set the text of an outgoing email to be 72 characters across instead of text-wrapping? The emails end up looking "unattractive" on PINE and other email clients =( I would really appreciate any solutions or assistance =)
I heard about 'wrap="hard" for Netscape 4.x' and 'wrap="physical" for IE 4.x and Netscape-2.x/3.x'. Change the Kernel/Output/HTML/Standard/AgentCompose.dtl [...] <textarea name="Body" rows="25" cols="80"> [...] To: [...] <textarea name="Body" rows="25" cols="72" wrap="???"> [...] Use for ??? hard or physical. Is it working for you?
=Diane
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 1:56pm up 1 day, 15:29, 5 users, load average: 0.13, 0.26, 0.18

Hi Diane, On Fri, Oct 25, 2002 at 02:00:14PM +0200, Martin Edenhofer wrote:
Is there any way that I can set the text of an outgoing email to be 72 characters across instead of text-wrapping? The emails end up looking "unattractive" on PINE and other email clients =( I would really appreciate any solutions or assistance =)
I heard about 'wrap="hard" for Netscape 4.x' and 'wrap="physical" for IE 4.x and Netscape-2.x/3.x'.
Change the Kernel/Output/HTML/Standard/AgentCompose.dtl [...] <textarea name="Body" rows="25" cols="80"> [...] To: [...] <textarea name="Body" rows="25" cols="72" wrap="???"> [...]
Use for ??? hard or physical.
Is it working for you?
Wow. I tested it on Mozilla and Netscape. I added a browser check to the OTRS, so in future you need just to add 'wrap="$Env{"BrowserWrap"}"'. Done in CVS version. Maybe you could check the "physical" on IE?
=Diane
Have a lot of fun. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl

Hello Martin, It worked wonderfully. Thank you. Congrats on Beta 8. It looks great. We will be installing it at the end of today =) =Diane On Fri, 25 Oct 2002, Martin Edenhofer wrote:
Hi Diane,
On Thu, Oct 24, 2002 at 11:01:37AM -0700, Diane Shieh wrote:
Is there any way that I can set the text of an outgoing email to be 72 characters across instead of text-wrapping? The emails end up looking "unattractive" on PINE and other email clients =( I would really appreciate any solutions or assistance =)
I heard about 'wrap="hard" for Netscape 4.x' and 'wrap="physical" for IE 4.x and Netscape-2.x/3.x'.
Change the Kernel/Output/HTML/Standard/AgentCompose.dtl [...] <textarea name="Body" rows="25" cols="80"> [...] To: [...] <textarea name="Body" rows="25" cols="72" wrap="???"> [...]
Use for ??? hard or physical.
Is it working for you?
=Diane
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 1:56pm up 1 day, 15:29, 5 users, load average: 0.13, 0.26, 0.18 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (2)
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Diane Shieh
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Martin Edenhofer