I believe I have a not well done installation of otrs 2.2.3 because sometimes I find errors that none else than me find and ask for in these forums. I would like to backup all my ticket (and follow up), reinstall from scratch and then restore each ticket. How can I do this? How can I restore the db if the source of incorrect behaviour is (I suppose, I don't know) due to the database? Thank you in advance Daniele