Hi Luis, there is an Change Management in OTRS::ITSM 2.0. Have a look at http://www.otrs.com/en/products/otrsitsm/change-management . - Renée Luis Daniel Lucio Quiroz schrieb:

Hi otrses,

Well, after thinking how to add change management into OTRS I got an Idea. I dont have enough perl skills. I was wondering to set a new type of CI's, let's say directory or file type. Each dir or file is linked to a file in a server:

server:/path/file

with a cron and a SVN, we could track then changes and upload them in auto witouth sysadmins care.

This is the basic idea, what do you think?

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