
Hello, I have a (seldom) problem with loosing emails which should be inserted by PostMaster. I believe the problem is that the database (Postgresql) is using UTF-8 encoding and I think that the email contained an invalid UTF-8 character/sequence. I got this in the postgres log: 2004-08-24 10:19:04 [31899] ERROR: invalid byte sequence for encoding "UNICODE": 0xe26e26 Most probably, the PostMaster inserts but does not check the result. Now i have two questions: * what does PostMaster.pl do when it can't insert the message in the database? It just drops it? * how can I check the database integrity? I caught this situation because the search options shows a ticked with no data, not even ticked ID - the application searches for in the article database for an inexistent ID; Thanks for any help, Iustin Pop (sorry for the following disclaimer) ########################################### The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania SA is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. ###########################################

Hi Iustin, On Tue, Aug 24, 2004 at 11:42:57AM +0300, Iustin Pop wrote:
I have a (seldom) problem with loosing emails which should be inserted by PostMaster. I believe the problem is that the database (Postgresql) is using UTF-8 encoding and I think that the email contained an invalid UTF-8 character/sequence. I got this in the postgres log: 2004-08-24 10:19:04 [31899] ERROR: invalid byte sequence for encoding "UNICODE": 0xe26e26 Most probably, the PostMaster inserts but does not check the result.
Now i have two questions: * what does PostMaster.pl do when it can't insert the message in the database? It just drops it?
If you use procmail, the not insert message will be spooled. If you use PostMaster.pl directly from e. g. /etc/aliases, then the message get lost.
Thanks for any help, Iustin Pop
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (2)
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Iustin Pop
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Martin Edenhofer