In my dashboard I get the following error: Can't connect to http://otrs.org/rss/ http://otrs.org/rss/ Any suggestions?

OTRS shows some information from that URL and there seems to be a problem with that page: XML parsing failed: syntax error (Line: 192, Character: 33) You could wait for this to be fixed or remove that part from the dashboard. Lars

Lucarelli Roberto schrieb:

In my dashboard I get the following error: Can't connect to http://otrs.org/rss/ Any suggestions?

Hello Roberto, I have the same problem. I'm still analyzing if it's my fault or a bug. Let's find out : - Has your OTRS server direct access to the internet ? - If you use a proxy, did you configure otrs to use it ? - Did you wait one day ? The dashboard uses a cache. - I have only problems with the product news module. It shows "Can't connect to: http://otrs.org/product.xml (500 read timeout)" or the whole module disappears. Only when OTRS 2.4.3 was released it showed for one day the product news itself. On the opposite the OTRS news module works faultless after I waited a day or deleted the cache manually. Regards Alexander Halle -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de