OTRS 2.1.1: difference between owner and responsible?

12 Oct
2006
12 Oct
'06
9:58 a.m.
Hi, A simple question. In 2.1.1 version of OTRS there is a new feature called "responsible". What is the difference between a ticket responsible and a ticket owner? Regards
6855
Age (days ago)
6855
Last active (days ago)
0 comments
1 participants
participants (1)
-
Sébastien Prud'homme