Hi Christoph, On Fri, Jan 23, 2004 at 11:35:50AM +0100, Christoph Kaulich wrote:

I have just installed the 1.2b, but I can't find the the way to

* new FAQ/Support/Knowlage database (with agent, customer and public interface)

Can someone point me to?

Agent: Add the agent to the faq group (ro or rw) then (after relogin) the agent will find the FAQ button in the navigation. Customer: Customer panel -=> navigation -=> FAQ Public: http://host/otrs/faq.pl

Christoph Kaulich

Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!