bin/Cron.sh looks at otrs/var/cron for files without .dist attached and makes them be your crontab. It is possible that it runs itself. On Mon, Jul 16, 2012 at 10:43 AM, Derek Kiely wrote:

Hi All,****

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I recently migrated from 2.4.4 to 3.1.7 (3.0.1 in the middle) and since upgrading, I am having problems with my cron jobs,****

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Bascally my crontab looks like this ****

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01 01 * * * $HOME/bin/RebuildTicketIndex.pl >> /dev/null****

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When it should look like****

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01 01 * * * $HOME/bin/otrs.RebuildTicketIndex.pl >> /dev/null****

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I have edited all the files in /opt/otrs/var/cron including .dist files to reflect the right values but when I came in again today the problem was back again. During my upgrade I had some .rpmnew files created that had the right information in them but they did no overwrite the existing files. These files were again created today so it looks like something is running that is recreating these files or adjusting the old files.****

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Any idea what could be overwriting these scripts? ****

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Derek Kiely****

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