Have a look here: http://www.otrs.com/fileadmin/mediafiles/READY-FOR-TAKE-OFF/OTRS_ITSM20_Chan... There is an email for further inquiries at the end. 2010/3/14 masood ramezani

I implement OTRS in many corporations in iran. now I want to upgrade ITSM module to version 2. How can I download OTRS::ITSM 2.0 package for installing?

When this version will release?

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