Hi, this might seem a bit naive, but we work with OTRS 2.0.4 on a Win2003 Server. We have a different win2003 server as our DC and IIS. I have 2 queries, any help would be greatly appriciated 1. How do we backup / restore OTRS on windows. I need to backup all tickets, and also the configuration settings 2. Has anyone tried using OTRS on a box that also runs IIS. Thanks in anticipation Ashutosh *********** PAIN IS TEMPORARY, PRIDE FOREVER !! ************ __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
Saturday, February 18, 2006, 7:06:35 PM, you wrote: K> Hi, this might seem a bit naive, but we work with OTRS 2.0.4 on a Win2003 Server. We K> have a different win2003 server as our DC and IIS. I have 2 queries, any help would K> be greatly appriciated K> 1. How do we backup / restore OTRS on windows. I need to backup all tickets, and K> also the configuration settings K> 2. Has anyone tried using OTRS on a box that also runs IIS. K> Thanks in anticipation K> Ashutosh hello, a Mysql dump will save 99% of configuration and all tickets. Otrs web site can be backup as flat files The IIS configuration should also be backup (trough the systemstate if your backup solution is able to) Mathieu CHATEAU
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Karkhanis -
Mathieu CHATEAU