After a while away, I finally got back to working on getting OTRS up and running. Which I do, for the most part. But, I am getting an error right now for 2 things: SysConfig, and Package Manager when I click on them in the Admin area. I have it running on Ubuntu 6.06 beta 2, using the precompiled package for Ubuntu. At first I had a permissions error when I clicked on either, but I got that worked out. Here is the error now: Software error: Can't locate object method "new" via package "XML::Parser::Lite" at ../..//Kernel/System/XML.pm line 781. For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error. I'm sure I'm just missing something, but I'm not sure what right now. I might need to get a list of directories to show you where things are. It seems like they are all over the place, so that could be part of the problem. -- Brian Ronk System Administrator BookMasters, Inc (419)589-5100 x1108
Brian Ronk wrote:
After a while away, I finally got back to working on getting OTRS up and running. Which I do, for the most part. But, I am getting an error right now for 2 things: SysConfig, and Package Manager when I click on them in the Admin area. I have it running on Ubuntu 6.06 beta 2, using the precompiled package for Ubuntu. At first I had a permissions error when I clicked on either, but I got that worked out. Here is the error now:
Software error:
Can't locate object method "new" via package "XML::Parser::Lite" at ../..//Kernel/System/XML.pm line 781.
For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error.
I'm sure I'm just missing something, but I'm not sure what right now. I might need to get a list of directories to show you where things are. It seems like they are all over the place, so that could be part of the problem.
Please search the list archive first. This question has been asked a number of times now. The error means you don't have the XML::Parser::Lite Perl module installed. Install it using your package manager of get it from CPAN. Nils.
I did check the archives some, not well enough obviously. I will look into that. Thanks. Brian Ronk System Administrator BookMasters, Inc (419)589-5100 x1108 Nils Breunese (Lemonbit Internet) wrote:
Brian Ronk wrote:
After a while away, I finally got back to working on getting OTRS up and running. Which I do, for the most part. But, I am getting an error right now for 2 things: SysConfig, and Package Manager when I click on them in the Admin area. I have it running on Ubuntu 6.06 beta 2, using the precompiled package for Ubuntu. At first I had a permissions error when I clicked on either, but I got that worked out. Here is the error now:
Software error:
Can't locate object method "new" via package "XML::Parser::Lite" at ../..//Kernel/System/XML.pm line 781.
For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error.
I'm sure I'm just missing something, but I'm not sure what right now. I might need to get a list of directories to show you where things are. It seems like they are all over the place, so that could be part of the problem.
Please search the list archive first. This question has been asked a number of times now. The error means you don't have the XML::Parser::Lite Perl module installed. Install it using your package manager of get it from CPAN.
Nils. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
this one has been on the mailing list two or three days ago, search for checkmodules.... Li otrs-bounces@otrs.org schrieb am 15.05.2006 20:10:03:
After a while away, I finally got back to working on getting OTRS up and
running. Which I do, for the most part. But, I am getting an error right now for 2 things: SysConfig, and Package Manager when I click on them in the Admin area. I have it running on Ubuntu 6.06 beta 2, using the precompiled package for Ubuntu. At first I had a permissions error when I clicked on either, but I got that worked out. Here is the error now:
Software error:
Can't locate object method "new" via package "XML::Parser::Lite" at ../..//Kernel/System/XML.pm line 781.
For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error.
I'm sure I'm just missing something, but I'm not sure what right now. I
might need to get a list of directories to show you where things are. It seems like they are all over the place, so that could be part of the problem. -- Brian Ronk System Administrator BookMasters, Inc (419)589-5100 x1108 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f?r Ihr OTRS System? => http://www.otrs.de/
participants (3)
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Brian Ronk -
Nils Breunese (Lemonbit Internet) -
Volker.Lipper＠de.mecglobal.com