
Hi, I installed otrs from source on OSX server 10.3.5. When I run the web installer I get to the license and database setup page ok. After that I get redirected to 'foo.example.com'. I went over all of the settings in Config.pm. Any ideas on how to fix this? Thanks in advance. -Mark

Hi, mhellar wrote:
I installed otrs from source on OSX server 10.3.5. When I run the web installer I get to the license and database setup page ok. After that I get redirected to 'foo.example.com'. I went over all of the settings in Config.pm. Any ideas on how to fix this? Thanks in advance.
After the webinstaller you should get redirected to http://host/otrs/index.pl (Login). I don't know anything from 'foo.example.com'. I think this comes from your browser.
-Mark
-Martin

mhellar schrieb:
I installed otrs from source on OSX server 10.3.5. When I run the web installer I get to the license and database setup page ok. After that I get redirected to 'foo.example.com'. I went over all of the settings in Config.pm. Any ideas on how to fix this? Thanks in advance.
You set this name as the FQDN during the installer.pl's pages. Set the Option SecureMode to 1 in Config.pm and re-run the installer from localhost. Supply a valid FQDN. OTRS won't work without one, I guess. Alas, you may well safely change the FQDN by that very name in the Config, too, without re-running the installer and thus destroying the database's contents. hth, Robert Kehl
participants (3)
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Martin Edenhofer
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mhellar
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Robert Kehl