
Hello, I am having issues with sending mails as an agent but mails from the customer gets to the agents quee. The general issue is that it says invalid. mail exchanger not found ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Wed Jan 21 20:19:42 2009 Message: Can't send message: Bad file descriptor! Traceback (1968): Module: Kernel::System::Email::Sendmail::Send (v1.27) Line: 92 Module: Kernel::System::Email::Send (v1.45) Line: 553 Module: Kernel::System::Ticket::Article::ArticleSend (v1.185) Line: 1831 Module: Kernel::Modules::AgentTicketEmail::Run (v1.68) Line: 847 Module: Kernel::System::Web::InterfaceAgent::Run (v1.35) Line: 824 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 47 Module: (eval) (v1.87) Line: 204 Module: ModPerl::RegistryCooker::run (v1.87) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.87) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 G-Cubed Solutions .......Maximizing IT Customized Software Solution providers Tel: +234[1]4394915,2348023220790

The general issue is that it says invalid. mail exchanger not found
Sounds as though the domain doesn't have an appropriately configured MX or A record, this could also be caused if the OTRS system is experiencing trouble with DNS queries, or this also could imply that the DNS server itself is having difficulty, and is unable to resolve the query. LQ
participants (2)
-
G-Cubed Solutions
-
LQ Marshall