Lakshan Fernando. пишет:

Hi,

How to setup OTRS with SSL suppot

eg:- https://otrs.example.com/otrs/index.pl

Thanks you Lakshan

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Hi., You need to get a server certificate first. You can experiment with free certs from http://www.cacert.org. Later you can order a commercial SSL cert from Thawte or Verisign (other competitors). The key file has to have no password protection if you plan to start APache without entering a key password (i.e. unattended). You need to configure Apache for this. The following vhost config does the trick for me. I use Apache2 Listen 443 ServerName support.iits.ru ServerAlias 2078.ovz17.hc.ru #ServerAlias sentri.ibb.ru ServerAdmin anton@gubarkov.ru AddDefaultCharset UTF-8 SSLEngine On SSLCertificateFile /var/www/support.gubarkov.ru/otrs-2.3.3/var/ssl/private/support.iits.ru.cer SSLCertificateKeyFile /var/www/support.gubarkov.ru/otrs-2.3.3/var/ssl/private/support.iits.ru.key #SSLSessionCache dbm:/var/cache/httpd/ssl_cache #SSLSessionCacheTimeout 300 SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown downgrade-1.0 force-response-1.0 include /var/www/support.gubarkov.ru/otrs-2.3.3/scripts/apache2-httpd-new.include.conf apache2-httpd-new.include.conf is identical with non-ssl config. I know it's too general. As soon as you stumble upon something, just ask. I'll try to be of further help. Regards, Anton.