Hi! I have a strange problem with few agents. When they log in, there´s no navigation bar at all. There opens just Time Accounting page, but no navi bar, no icons. We all agents have the same rights, my account works. I made a new test account and it works too. Any ideas? -- Annika Liikanen www.onh.fi
http://www.mail-archive.com/otrs@otrs.org/msg23688.html
http://www.mail-archive.com/otrs@otrs.org/msg23688.htmlHTH
MV
On Mon, Jul 26, 2010 at 12:58 PM, Annika Liikanen
Hi!
I have a strange problem with few agents. When they log in, there´s no navigation bar at all. There opens just Time Accounting page, but no navi bar, no icons. We all agents have the same rights, my account works. I made a new test account and it works too. Any ideas?
--
Annika Liikanen
www.onh.fi
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
Heh, resolved this. Config Options: TimeAccounting -> Frontend::Agent TimeAccounting::MaxIntervalOfIncompleteDays: Working days after at the latest working units have to insert. This was 4 days. I changed it to 30 days, no agents can see the navibar again. =) -Annika- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Annika Liikanen Sent: 26. heinäkuuta 2010 13:58 To: User questions and discussions about OTRS. Subject: [otrs] No navigation bar Hi! I have a strange problem with few agents. When they log in, there´s no navigation bar at all. There opens just Time Accounting page, but no navi bar, no icons. We all agents have the same rights, my account works. I made a new test account and it works too. Any ideas? -- Annika Liikanen www.onh.fi
participants (2)
-
Annika Liikanen -
Marco Vannini