How to use MS Exchange server for POP3 mailbox

Hello Everyone !, I'm running OTRS2.2 on my Linux Server but last week we've changed our Mail server to MS Exchange Server. After migrating to exchange server my POP3 account for otrs is not working. Can any one tell me the how to configure the Mailbox for MS Exchange server. My exchange server is using Secure Layer port 995 for POP3 accounts. Regards Deepak Chopra ________________________________ The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus/trojan/worms/malicious code transmitted by this email. www.motherson.com

Hi Deepak,
you'll be able to do that with our PostmasterMailAccount package. It works with frameworks 2.1.x and 2.2.x and supports IMAP(S) and POP3(S). Just download it from our website: http://www.cape-it.de/download/ and give it a try :)
best regards,
Rene
On Thu, 13 Sep 2007 17:52:32 +0530
"Deepak Chopra(MIND)"
Hello Everyone !,
I'm running OTRS2.2 on my Linux Server but last week we've changed our Mail server to MS Exchange Server. After migrating to exchange server my POP3 account for otrs is not working. Can any one tell me the how to configure the Mailbox for MS Exchange server. My exchange server is using Secure Layer port 995 for POP3 accounts.
Regards Deepak Chopra
________________________________ The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus/trojan/worms/malicious code transmitted by this email. www.motherson.com
-- Rene Böhm c.a.p.e. IT GmbH Annaberger Str. 240 09125 Chemnitz Tel.: +49 371 5347-624 Fax.: +49 371 5347-625 Mobil: +49 176 66680681 http://www.cape-it.de Geschäftsführung Rico Barth, Thomas Maier AG Chemnitz, HRB 23192

Thanks, required help in English language. And also ./PostMasterPOP3.pl is not working. It is not downloading any mails from exchange server.
Regards
Deepak chopra
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Rene Böhm
Sent: Thursday, September 13, 2007 6:48 PM
To: otrs@otrs.org
Subject: Re: [otrs] How to use MS Exchange server for POP3 mailbox
Hi Deepak,
you'll be able to do that with our PostmasterMailAccount package. It works with frameworks 2.1.x and 2.2.x and supports IMAP(S) and POP3(S). Just download it from our website: http://www.cape-it.de/download/ and give it a try :)
best regards,
Rene
On Thu, 13 Sep 2007 17:52:32 +0530
"Deepak Chopra(MIND)"
Hello Everyone !,
I'm running OTRS2.2 on my Linux Server but last week we've changed our Mail server to MS Exchange Server. After migrating to exchange server my POP3 account for otrs is not working. Can any one tell me the how to configure the Mailbox for MS Exchange server. My exchange server is using Secure Layer port 995 for POP3 accounts.
Regards Deepak Chopra
________________________________ The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus/trojan/worms/malicious code transmitted by this email. www.motherson.com
-- Rene Böhm c.a.p.e. IT GmbH Annaberger Str. 240 09125 Chemnitz Tel.: +49 371 5347-624 Fax.: +49 371 5347-625 Mobil: +49 176 66680681 http://www.cape-it.de Geschäftsführung Rico Barth, Thomas Maier AG Chemnitz, HRB 23192 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =ttp://www.otrs.com/ The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus/trojan/worms/malicious code transmitted by this email. www.motherson.com

PostMasterPOP3.pl isn't needed anymore. The package is completely responsible for all those things. Please have a look in our public FAQ: https://support.cape-it.de/helpdesk/public.pl?Action=PublicFAQ&CategoryID=4&...
best regards,
Rene
On Thu, 13 Sep 2007 20:02:08 +0530
"Deepak Chopra(MIND)"
Thanks, required help in English language. And also ./PostMasterPOP3.pl is not working. It is not downloading any mails from exchange server.
Regards Deepak chopra
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Rene Böhm Sent: Thursday, September 13, 2007 6:48 PM To: otrs@otrs.org Subject: Re: [otrs] How to use MS Exchange server for POP3 mailbox
Hi Deepak,
you'll be able to do that with our PostmasterMailAccount package. It works with frameworks 2.1.x and 2.2.x and supports IMAP(S) and POP3(S). Just download it from our website: http://www.cape-it.de/download/ and give it a try :)
best regards, Rene
On Thu, 13 Sep 2007 17:52:32 +0530 "Deepak Chopra(MIND)"
wrote: Hello Everyone !,
I'm running OTRS2.2 on my Linux Server but last week we've changed our Mail server to MS Exchange Server. After migrating to exchange server my POP3 account for otrs is not working. Can any one tell me the how to configure the Mailbox for MS Exchange server. My exchange server is using Secure Layer port 995 for POP3 accounts.
Regards Deepak Chopra
________________________________ The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus/trojan/worms/malicious code transmitted by this email. www.motherson.com
-- Rene Böhm c.a.p.e. IT GmbH Annaberger Str. 240 09125 Chemnitz Tel.: +49 371 5347-624 Fax.: +49 371 5347-625 Mobil: +49 176 66680681 http://www.cape-it.de
Geschäftsführung Rico Barth, Thomas Maier AG Chemnitz, HRB 23192 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =ttp://www.otrs.com/
The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus/trojan/worms/malicious code transmitted by this email. www.motherson.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
-- Rene Böhm c.a.p.e. IT GmbH Annaberger Str. 240 09125 Chemnitz Tel.: +49 371 5347-624 Fax.: +49 371 5347-625 Mobil: +49 176 66680681 http://www.cape-it.de Geschäftsführung Rico Barth, Thomas Maier AG Chemnitz, HRB 23192

Hi Rene, What is the difference between the default PostMasterPOP3 and this package? What are it's advantages? Is it going to be in included in the a future OTRS version by default? Regards, Richard

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Richard, Richard Hinkamp - BeSite schrieb:
What is the difference between the default PostMasterPOP3 and this package?
The package supports the configuration of IMAP(S) and POP3(S) accounts in the OTRS-GUI (admin area), without accessing the OS-level.
What are it's advantages?
=> appart from configuring the cron job, you don't need to go to the console to configure a new IMAP-account => supports POP3 and IMAP via SSL
Is it going to be in included in the a future OTRS version by default?
...good question - maybe after it proofed to run reliably :). OK - we've been using it now for almost one year. So far we've not encountered any problems. regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFG6iJovXo8m5PgoXQRAq4BAJ90Y8pM7LMVeK4LiXG4/tesF7p0uQCeNbmz yDsY4rW5xgKEXXNLt28JdkY= =Ysrk -----END PGP SIGNATURE-----

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi there, Deepak Chopra(MIND) schrieb:
Thanks, required help in English language. And also ./PostMasterPOP3.pl is not working. It is not downloading any mails from exchange server.
Regards Deepak chopra
participants (4)
-
Deepak Chopra(MIND)
-
Rene Böhm
-
Richard Hinkamp - BeSite
-
Torsten Thau