Changing the mail address of the notifications

All my notifications came from: otrs@localhost.ort.edu.uy, and I don't find where i can change it. Andres -- A/P Andrés Tarallo

Hi,
All my notifications came from: otrs@localhost.ort.edu.uy, and I don't find where i can change it.
Try $Self->{NotificationSenderName} = 'my notification service'; $Self->{NotificationSenderEmail} = 'my-mail@my-domain.com'; These are entries in Kernel/Config.pm. HTH, Tobias -- Tobias Lütticke Systems Architecture inovex GmbH Pforzheim (Head Office) Karlsruher Strasse 71 D-75179 Pforzheim Tel.: +49 (0)72 31 / 31 91 - 84 Fax: +49 (0)72 31 / 31 91 - 91 mailto:t.luetticke@inovex.de http://www.inovex.de

Tobias. I did what you suggested, but nothing happened. Any idea
Hi,
All my notifications came from: otrs@localhost.ort.edu.uy, and I don't find where i can change it.
Try
$Self->{NotificationSenderName} = 'my notification service'; $Self->{NotificationSenderEmail} = 'my-mail@my-domain.com';
These are entries in Kernel/Config.pm.
HTH, Tobias
-- Tobias Lütticke Systems Architecture inovex GmbH
Pforzheim (Head Office) Karlsruher Strasse 71 D-75179 Pforzheim Tel.: +49 (0)72 31 / 31 91 - 84 Fax: +49 (0)72 31 / 31 91 - 91 mailto:t.luetticke@inovex.de http://www.inovex.de _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
-- A/P Andrés Tarallo

Hi everyone. Are there some documentation in spanish?? -- Eduardo Quiroz Salinas Ingeniero Civil Informático equiroz@tricot.cl 3503789 ------ Linux user number #344659 KDE User 2453 "...Si tienes una manzana y yo otra manzana y las intercambiamos, entonces tu y yo tendremos nuevamente una manzana cada uno, en cambio, si tu tienes una idea y yo tengo otra idea y las intercambiamos, entonces cada uno de nosotros tendra ahora dos o mas ideas..." --------------------------------------------------------------------- -----Mensaje original----- De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de tarallo@ort.edu.uy Enviado el: Miércoles, 23 de Mayo de 2007 14:22 Para: User questions and discussions about OTRS.org Asunto: Re: [otrs] Changing the mail address of the notifications Tobias. I did what you suggested, but nothing happened. Any idea
Hi,
All my notifications came from: otrs@localhost.ort.edu.uy, and I don't find where i can change it.
Try
$Self->{NotificationSenderName} = 'my notification service'; $Self->{NotificationSenderEmail} = 'my-mail@my-domain.com';
These are entries in Kernel/Config.pm.
HTH, Tobias
-- Tobias Lütticke Systems Architecture inovex GmbH
Pforzheim (Head Office) Karlsruher Strasse 71 D-75179 Pforzheim Tel.: +49 (0)72 31 / 31 91 - 84 Fax: +49 (0)72 31 / 31 91 - 91 mailto:t.luetticke@inovex.de http://www.inovex.de _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
-- A/P Andrés Tarallo _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

-----Mensaje original----- De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Eduardo Quiroz Salinas Enviado el: Miércoles, 23 de Mayo de 2007 01:52 p.m. Para: 'User questions and discussions about OTRS.org' Asunto: [otrs] OTRS in spanish Hi everyone. Are there some documentation in spanish?? -- Eduardo Quiroz Salinas Ingeniero Civil Informático equiroz@tricot.cl 3503789 ------ Linux user number #344659 KDE User 2453 "...Si tienes una manzana y yo otra manzana y las intercambiamos, entonces tu y yo tendremos nuevamente una manzana cada uno, en cambio, si tu tienes una idea y yo tengo otra idea y las intercambiamos, entonces cada uno de nosotros tendra ahora dos o mas ideas..." --------------------------------------------------------------------- -----Mensaje original----- De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de tarallo@ort.edu.uy Enviado el: Miércoles, 23 de Mayo de 2007 14:22 Para: User questions and discussions about OTRS.org Asunto: Re: [otrs] Changing the mail address of the notifications Tobias. I did what you suggested, but nothing happened. Any idea
Hi,
All my notifications came from: otrs@localhost.ort.edu.uy, and I don't find where i can change it.
Try
$Self->{NotificationSenderName} = 'my notification service'; $Self->{NotificationSenderEmail} = 'my-mail@my-domain.com';
These are entries in Kernel/Config.pm.
HTH, Tobias
-- Tobias Lütticke Systems Architecture inovex GmbH
Pforzheim (Head Office) Karlsruher Strasse 71 D-75179 Pforzheim Tel.: +49 (0)72 31 / 31 91 - 84 Fax: +49 (0)72 31 / 31 91 - 91 mailto:t.luetticke@inovex.de http://www.inovex.de _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
-- A/P Andrés Tarallo _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/

tarallo@ort.edu.uy schrieb:
Tobias.
I did what you suggested, but nothing happened. Any idea
Hi,
All my notifications came from: otrs@localhost.ort.edu.uy, and I don't find where i can change it. Try
$Self->{NotificationSenderName} = 'my notification service'; $Self->{NotificationSenderEmail} = 'my-mail@my-domain.com';
These are entries in Kernel/Config.pm.
HTH, Tobias
-- Tobias Lütticke Systems Architecture inovex GmbH
Pforzheim (Head Office) Karlsruher Strasse 71 D-75179 Pforzheim Tel.: +49 (0)72 31 / 31 91 - 84 Fax: +49 (0)72 31 / 31 91 - 91 mailto:t.luetticke@inovex.de http://www.inovex.de _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Your header may be overridden by your postfix wrapper. I had the problem that a spam filter was killing my messages becuase the postfix was using a blank wrapper to send the email on the exchange server. --Shawn

It was easier to solve .... once you know where. I've changed the default mail address on "mail address" Andres
tarallo@ort.edu.uy schrieb:
Tobias.
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Your header may be overridden by your postfix wrapper. I had the problem that a spam filter was killing my messages becuase the postfix was using a blank wrapper to send the email on the exchange server.
--Shawn
_______________________________________________
-- A/P Andrés Tarallo

Hi, If you have OTRS 2 you can modify this here: System Configuration : Framework : Core : NotificationSenderEmail and NotificationSenderName I do it on OTRS 2.1.7 and it works. Hope it's help. tarallo@ort.edu.uy a écrit :
Tobias.
I did what you suggested, but nothing happened. Any idea
Hi,
All my notifications came from: otrs@localhost.ort.edu.uy, and I don't find where i can change it.
Try
$Self->{NotificationSenderName} = 'my notification service'; $Self->{NotificationSenderEmail} = 'my-mail@my-domain.com';
These are entries in Kernel/Config.pm.
HTH, Tobias
-- Tobias Lütticke Systems Architecture inovex GmbH
Pforzheim (Head Office) Karlsruher Strasse 71 D-75179 Pforzheim Tel.: +49 (0)72 31 / 31 91 - 84 Fax: +49 (0)72 31 / 31 91 - 91 mailto:t.luetticke@inovex.de http://www.inovex.de _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
-- Guillaume REHM Centre de Ressources Informatiques Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 43 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr
participants (6)
-
Carlos Oyarzabal
-
Eduardo Quiroz Salinas
-
Guillaume Rehm
-
Shawn Beasley
-
tarallo@ort.edu.uy
-
Tobias Lütticke