I use OTRS Ver. 2_0_1 + CVS updated Modules. If I do an search for Customer ID: e.g. 123456 I get all closed, opend, ..... tickets. I then select the Customers ID, the result is an error: Error: Module 'Kernel::Modules::AgentCustomer' not found! Traceback:ERROR: OTRS-CGI-99 Perl: 5.8.6 OS: linux Time: Thu Aug 25 14:09:55 2005 Message: Module 'Kernel::Modules::AgentCustomer' not found! Traceback (5838): Module: Kernel::System::Web::InterfaceAgent::Run (v1.7) Line: 204 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 48 Module: (eval) (v1.80) Line: 202 Module: ModPerl::RegistryCooker::run (v1.80) Line: 202 Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 168 Module: ModPerl::Registry::handler (v1.99) Line: 30 I tested the same again but do not select the Customer ID. I've selected the Ticket ID e.g. 100001 and then the Customer ID --> it worked!!! Recently I found out, that the URL's are different at these 2 tests: Searchlist: /otrs/index.pl?Action=AgentCustomer&TicketID=1300">http://<OTRS-HOST>/otrs/index.pl?Action=AgentCustomer&TicketID=1300 TicketZoom: /otrs/index.pl?Action=AgentTicketCustomer&TicketID=1300">http://<OTRS-HOST>/otrs/index.pl?Action=AgentTicketCustomer&TicketID=1300 Has anyone an idee? Bug?! Gesendet von Yahoo! Mail: http://mail.yahoo.de Noch schneller mailen? Yahoo! Messenger: http://de.messenger.yahoo.com