Hi, I try and it's OK. Thanks Claude -------- Message original -------- Sujet : Re: [otrs] Deleting queue contents De : Marco Vannini Pour : User questions and discussions about OTRS. Date : 17/09/2010 09:28

run a GenericAgent job, in its properties there are everything you need for that

On Fri, Sep 17, 2010 at 8:58 AM, PREF31 OTRS wrote:

...

can I delete all tickets , all history events and all associated files from a queue ? I do tests and I want to clean the database and files before the production time.

Thanks

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