No I can not. :/ I have gotten in touch with my network guy to resolve. Thanks! Wes Sothard -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Klaus Bruno Sent: Wednesday, March 05, 2008 12:14 PM To: User questions and discussions about OTRS.org Subject: RE: [otrs] URL link to ticket error. Hi Wes can you resolve the host itself? ping or nslookup xxxxxx.xxxxxxxxxx.xxx ? regards Bruce -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Wes Sothard Sent: Wednesday, March 05, 2008 6:06 PM To: User questions and discussions about OTRS.org Subject: [otrs] URL link to ticket error. Hey all, When I get my notification, I am not able to view the ticket via the URL provided in the email. The URL looks like this (minus personal info which is x'ed out) http://xxxxxx.xxxxxxxxxx.xxx/otrs/customer.pl?Action=CustomerZoom&Ticket ID=15 . When I click the link, I get a server not found error. Any ideas on how to resolve this? Thank you, Wes Sothard _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/