[dev] timezone

Moshe Livne (Leibovitch) moshe at softlink.com
Wed Jan 7 16:09:10 CET 2004

Hmmmmmm... I remember getting a similar answer long time ago on a similar
request. Timezone per system user does not cause confusion. Email servers
work this way for ages. On the other hand, getting an email with a time zone
7 hours in the past can sure cause minor heart attack until you understand
what happened. Making the calculation when you are on the road and crossing
time zones is perplexing.... 

-----Original Message-----
From: Wiktor Wodecki [mailto:wiktor.wodecki at net-m.de] 
Sent: ? 07 ????? 2004 16:02
To: Development community of OTRS
Subject: Re: [dev] timezone

On Wed, Jan 07, 2004 at 01:24:00AM +0200, Bob Smith wrote:
> Atanas Karashenski wrote:
> I don't know, as I haven't that insight into otrs. but this would not 
> be an issue if time/date/language was properties of the user/client, 
> not the system, ( hint!!! )

it *is* the property of the user. The user can set his language and
therefore his time/date display. The overall OTRS system time must not be
changed by the user, since that would end in confusion.


Wiktor Wodecki

net mobile AG - 40470 Duesseldorf - Germany 923B DCF8 070C 9FDD 5E05  9AE3
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