[dev] future

Bob Smith bobsmith1 at marketweighton.com
Wed Jan 7 02:31:50 CET 2004


"Moshe Livne (Leibovitch)" wrote:
I think it would be a great idea to spawn and discuss the future of otrs.
First question:What business segment are you trying to fill or conquer with
this ( great ! ) product?
Best Regards,
/Greger

> Hmmmmmm... I remember getting a similar answer long time ago on a similar
> request. Timezone per system user does not cause confusion. Email servers
> work this way for ages. On the other hand, getting an email with a time zone
> 7 hours in the past can sure cause minor heart attack until you understand
> what happened. Making the calculation when you are on the road and crossing
> time zones is perplexing....
>
> -----Original Message-----
> From: Wiktor Wodecki [mailto:wiktor.wodecki at net-m.de]
> Sent: ? 07 ????? 2004 16:02
> To: Development community of OTRS
> Subject: Re: [dev] timezone
>
> On Wed, Jan 07, 2004 at 01:24:00AM +0200, Bob Smith wrote:
> > Atanas Karashenski wrote:
> > I don't know, as I haven't that insight into otrs. but this would not
> > be an issue if time/date/language was properties of the user/client,
> > not the system, ( hint!!! )
>
> it *is* the property of the user. The user can set his language and
> therefore his time/date display. The overall OTRS system time must not be
> changed by the user, since that would end in confusion.
>
> --
> Regards,
>
> Wiktor Wodecki
>
> net mobile AG - 40470 Duesseldorf - Germany 923B DCF8 070C 9FDD 5E05  9AE3
> E923 5A35 182C 9783 _______________________________________________
> OTRS mailing list: dev - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/dev
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
> _______________________________________________
> OTRS mailing list: dev - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/dev
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev



More information about the dev mailing list