[dev] OTRS Suspiciously slow

Michiel Beijen michiel.beijen at otrs.com
Fri Aug 9 07:03:21 GMT 2013


Hi Mike,

08/08/2013 21:38 - McMahon Mike wrote:

> What is going on guys?  Where can I start to look at this.  It really seems to be
> the AgentTIcketQueue that causes the most problem (or any view that shows lots of
> tickets at once).

If the queue view is the place where you see most performance problems, I suspect the main problem is actually in the configuration of your customer data source.

What data source you use? LDAP?

Can you try disabling the customer data source and opening the queue view again?
--
Michiel


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