[itsm] ITSM Config Item
kevinv at starionfinancial.com
Tue Oct 2 08:30:52 GMT 2007
I am currently trying to get ITSM installed and working. I have
installed the ITSM modules and they install without errors. When I try
to go to config item, I only have the system name and type of system
(Production, Planning....). I have uninstalled and re-installed the
modules and have the same issue. I also installed OTIS::ITSM on a new
server and have the same problem. All the other ITSM modules - Service,
SLA seem to be working ok.
>From what I can tell there are no fields in the database to store the
information- unless I am looking in the wrong place. Does anyone know
where this info is stored?
I am using a Windows 2003 sp2 with Microsoft SQL 2000 sp4 and Apache as
the web server.
Is it a problem with the SQL scripts that set up the database as MS is
still new to OTRS?
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