[itsm] Free Fields Updation

Mail alienmonk79 at yahoo.co.in
Tue Oct 2 18:26:12 GMT 2007


Hi,

On the new OTRS with ITSM could you please confirm if the free field updation is configurable to mandatorily update the fields before closing the ticket?

regards
Prabhakar


      Share files, take polls, and discuss your passions - all under one roof. Go to http://in.promos.yahoo.com/groups


More information about the itsm mailing list