* Bug#
5635 - It's not possible to open Ticket Search feature
in own browser tab.
* Bug#
5625 - Article Zoom Screen -> New Message Indicator is
not removed after clicking on an article item.
* Bug#
5663 - In Global Ticket Overview, in M+L Mode, orange
hyper links are not shown on hover a record.
* Bug#
5627 - "Fulltext" attribute in new ticket search feature
is missing for initial use.
* Bug#
5628 - In new Ticket Search, the attribute TicketCreateTime
wording is wrong + Checkbox is not longer needed.
* Bug#
5659 - In Global Ticket Overview, Small View, "FROM/SUBJECT"
is problematically to read. It was changed to
"FROM / SUBJECT".
* Bug#
5690 - In AgentTicketZoom, "reset filter" is not taken
over for next login.
* Bug#
5676 - Ticket Free Time selection in customer panel is
broken, caused by wrong "for" statement inside Label.
* Bug#
5633 - Customer user information is not shown in ticket
zoom if it was set by AgentTicketCustomer.
* Bug#
5661 - In Global Ticket Overview, with IE7 and L-Mode,
Hover of first Ticket overlaps Action Row Area.
* Bug#
5579 - Spaces in filenames are converted to + characters
when downloading in IE.
* Bug#
5684 - Drag & Drop in agent dashboard is not working
with IE7.
* Bug#
5650 - Height of the article list is not retained.
* Bug#
5689 - The body of the response message is incomplete.
* Bug#
5669 - The customer panel login shows "Request new
password" on FF 3.5.
* Bug#
5652 - Can't select Service and SLA when creating new
tickets in agent interface.
* Bug#
5612 - Change free text fields not working correct
in Firefox.
* Bug#
5613 - WYSIWYG Editor not in center position.
* Bug#
5643 - Articles are sorted alphabetically in TicketZoom.
* Bug#
5654 - Missing shortcut icon (product.ico).
* Bug#
5648 - Submitting a note does not work as expected in
all scenarios.
* Bug#
5660 - In Global Ticket Overview, with IE7: S/M/L,
character is not clickable, only hover area is
clickable, fixed changing images for S/M/L letters.
* Bug#
5742 - Outgoing email link detection does not work
properly.
* Bug#
5682 - Collapse / expand for GenericAgent extended.
* Bug#
5724 - Security leak: Edit HTML source code as customer.
* Bug#
5679 - In "New Ticket" in customer interface, selecting
the queue automatically submits the ticket.
* Bug#
5598 - Address Book To: field does is not populated.
* Bug#
5725 - Missing labels for search-terms in customer
interface.
* Bug#
5764 - No move option in S/M/L mode available.
* Bug#
5662 - In Global Ticket Overview, in L-Mode, template
support is missing in "Reply" feature.
* Bug#
5722 - Customer interface does not display error
messages when creating a ticket.
* Bug#
5760 - ding a new ticket in the customer interface can
result in 2 tickets.
* Bug#
5611 - In Agent Interface, Company Button has the same
function as Tickets Button.
* Bug#
5727 - Ticket search results are not sortable in
Customer Interface.
* Bug#
5728 - Ticket history shows wrong date and time for
agent actions "createtime" (actually shows user
creation date).
* Bug#
5639 - Global Overview: No action when clicking a row
in S/M/L view mode.
* Bug#
5768 - No tickets shown at customer interface if no
open tickets exist.
* Bug#
5783 - Warning: Ticket locked! message when replying
to unlocked ticket.
* Bug#
5697 - IMAP Connector Failing in IMAP mode, IMAPS is
working.