Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: August 03, 2020 Patch/Patches: OTRS 7.0.20 OTRS::ITSM Module 7.0.20 You’ll find the specific release notes detailed under https://otrs.com/overview-release-notes-security-advisories/release-notes/ https://pg183.infusion-links.com/api/v1/click/5710958563557376/5477429279719... To benefit from the latest major release, OTRS Group managed customers are updated by our Customer Solution Team after scheduling an individual maintenance appointment. OTRS On-Premise customers can obtain our new product version by ordering our migration service. Kind regards, Your OTRS release team https://www.facebook.com/OTRSGroup/ https://twitter.com/otrsgroup https://www.linkedin.com/company/154779 https://www.youtube.com/channel/UCHdOAyuwwkkk5ko_vy0X8_g Visit www.otrs.com https://pg183.infusion-links.com/api/v1/click/5235845900664832/5477429279719... or contact us.  https://pg183.infusion-links.com/api/v1/click/5429319816052736/5477429279719... OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany +49 6172 681988 0