Dear community members, we are very proud to announce today the releases OTRS Help Desk 4 Patch Level 5, OTRS::ITSM 4 Patch Level 5 and the OTRS Appliance 4 Patch Level 5. Thank you for helping to improve OTRS. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Help Desk 4 Patch Level 5 Release date: 20-January-2015 Status: Patch Level Release Read the entire release notes: https://www.otrs.com/release-notes-otrs-help-desk-4-patch-level-5/ https://www.otrs.com/release-notes-otrs-help-desk-4-patch-level-5/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl  https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS::ITSM 4 Patch Level 5 Release date: 20-January-2015 Status: Patch Level Release Read the entire release notes: https://www.otrs.com/release-notes-otrsitsm-4-patch-level-5/ https://www.otrs.com/release-notes-otrsitsm-4-patch-level-5/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl  https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section "Download". +++++++++++++++++++++++++ Release Notes +++++++++++++++++++++++ Release: OTRS Appliance 4 Patch Level 5 Release date: 20-January-2015 Status: Patch Level Release Read the entire release notes: https://www.otrs.com/release-notes-otrs-appliance-4-patch-level-5/ https://www.otrs.com/release-notes-otrs-appliance-4-patch-level-5/ For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl  https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section "Download". Best regards Annalena Navarro von Starck Marketing Manager OTRS AG Norsk-Data-Straße 1 61352 Bad Homburg Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel