20 Mar
2013
20 Mar
'13
4:03 p.m.
Hi,
On Wed, Mar 20, 2013 at 4:21 PM, Jignesh Kakka (jkakka)
Let’s say we add a dynamic field called ticket_source in OTRS. ****
Now while creating the ticket , there is no problem.****
But while getting the ticket, I have to modify my application source code to get/read this new Dynamic field from the response.****
Had it been name-value pair, it would have got populated in my map automatically.****
**
I still don't understand. How do you read the values? Can't you just read values from Dynamicfield_whatever as well? --' Mike