Hi, This works now for me. I search how to include SLA in possible argument. Someone know the syntax ? I've test this without success : SLA => ['Incident'], Cordialement, [cid:image001.jpg@01CA71B2.5F621020] Marc GUYARD Ingénieur Exploitation Client -- Pôle Services Managés tel. +33 1 64536640 mob. +33 6 83826501 m.guyard@orange-ftgroup.commailto:m.guyard@orange-ftgroup.com Network Integration Services, 24 rue Emile Baudot - 91120 PALAISEAU - France www.orange-business.comhttp://www.orange-business.com/ [cid:image002.jpg@01CA71B2.5F621020] De : dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] De la part de m.guyard@orange-ftgroup.com Envoyé : dimanche 29 novembre 2009 18:07 À : Development community of OTRS.org Objet : Re: [dev] ACL on Customer Ticket New Ok. no workaround is possible ? Le 29 nov. 2009 à 13:59, Nils Leideck - ITSM a écrit : Hi, On 29.11.2009, at 10:50, Guyard Marc NIS wrote: But i need use ACL on agent frontend to. When a agent open a ticket for group1, only test1 should show. This acl CAN do this ? Not yet. AFAIR ACLs are not working with AJAX based functions. This is maybe planed for further releases. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.netmailto:nils.leideck@leidex.net https://webint.cryptonode.dehttps://webint.cryptonode.de/ / a Fractal project --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
