Hi Maher,
Just go to http://dev.otrs.org, select your version and click on
Kernel::System::Ticket and you will find all you need.
For an real world example go to Kernel/Modules/AgentTicketPhone.pm
((enjoy))
-Martin
On Aug 6, 2008, at 22:03, "Al-Awadhi, Maher" wrote: Hi, I would be very grateful if somebody lists all function calls (and
in which module they occure) for creating a new ticket from clicking
on the submit button till inserting ticket information to the
database. I'm sure they are not many. Thank you in advance. Maher Al-Awadhi _______________________________________________
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