[dev] order by and sort by ticket search generic interface

25 Oct 2012

      Hi guys!

I would like to know how to use sort by and order by with generic interface.
I' m using otrs 3.1.10

this is my request
http://schemas.xmlsoap.org/soap/envelope/"
xmlns="http://www.otrs.org/TicketConnector/actions">
        SOAP-ENV:Header/
                 SOAP-ENV:Body
                      <TicketSearch>
                            <UserLogin>root@localhost</UserLogin>
                            <Password>root</Password>
                            <SortBy>State</SortBy>
                      </TicketSearch>

But my response does not bring nothing. If I remove Sort by it works. What
am I missing?

Thanks!

[dev] order by and sort by ticket search generic interface

Flavio Mattos