
Hi Christian, You will find attached to this mail a patch for OTRS 2.2.2 I made to get these multiple drop down menus available through the AgentPanel / CustomerUser administration frontend. It allows Agents to manage in a more easily way Customers Companies for a specific Customer User (rather than using CIDa;CIDb;CIDc; in text boxes where Agent were needed to know each CID name). First, I advise OTRS dev community members to test this patch to check that everything is OK (Perl is not my favourite language). Second, when you or anyone else will have some time, i would be glad to have your reply about improve/changes needed to this patch. Best regards, Laurent Minost Le mardi 14 août 2007 à 18:03 +0200, Christian Schoepplein a écrit :
Hi Laurent,
On Di, Aug 14, 2007 at 05:06:10 +0200, Laurent Minost wrote:
Do you know if this feature is foreseen for a future version of OTRS please and which one ?
Its not on the roadmap yet but it won't be changed in OTRS 2.x for sure...., maybe in 3.x.
Sorry to be not more specific, but it really isn't planed yet to change this feature.
Kind regards,
Christian
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