Hi Christian, First of all, thanks for your answer. Do you know if this feature is foreseen for a future version of OTRS please and which one ? Best regards, Laurent MINOST Le mardi 14 août 2007 à 11:27 +0200, Christian Schoepplein a écrit :
Hi,
On Mo, Aug 13, 2007 at 05:56:37 +0200, Laurent Minost wrote:
Anyone who have some informations about this feature CustomerCompanySupport, I can't find any well documented information about it, just these two lines on Defaults.pm :
# # use customer company support (reference to company, See CustomerCompany settings) # CustomerCompanySupport => 1,
When I enabled it, I can see that two drop down menus are displayed rather than two text boxes under Customer User management panel allowing me to easily select the CustomerID and CustomerIDs, so a good feature but I would like to have more details about this feature. Does it have an impact on other things somewhere ?
Please see
URL dieses Links: http://doc.otrs.org/2.2/en/html/x1572.html#company-tickets-db
Same interrogation concerning CustomerIDs drop down menu, is it possible to have it displayed multiple times to allow select of 1 main ID (CustomerID) and more than one CustomerIDs ? That would be a little bit easyly managed rather than using text boxes with ; separated values like "B;C;" ... ?
No, that isn't possible so far.
Laurent MINOST
Kind regards,
Christian
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