[dev] How do I combine AgentTicketPhone and AdminCustomerUser together?

3 Nov 2008

      Hi All,

I tried to combine AgentTicketPhone (the form after Phone-Ticket clicked)
and AdminCustomerUser (Customer -> Create) together. Has anybody done that
before?

Few ways in my mind:

1.	Combine AdminCustomerUser.pm with AgentTicketPhone.pm as well as
AdminCustomerUserForm.dtl with AgentTicketPhone.dtl.
2.	Create an iframe or frameset. For iframe it almost the same as 1.
For frameset, I have to modify how Phone-Ticket icon link to and handle the
event after submission. 

Note that in my company's case, we don't need the customer self-created
tickets. 

Will it work? Do I miss anything? Is there any better way to do so?

Thanks a lot.

Ming Xie