Re: [dev] Time Units - New phone ticket

Hi Rocco, I think this link will be useful to you... http://doc.otrs.org/3.1/en/html/dynamicfields-configuration.html#dynamicfiel... Regards, Anup On Wed, Oct 17, 2012 at 5:46 PM, Michiel Beijen wrote:

Hi Rocco,

On Wed, Oct 17, 2012 at 11:15 AM, Rocco Tocci wrote:

...

Hi guys, I would like to remove the field 'Time units (work units)' on the screen for new phone ticket it is possible via sysconfig?

Check the setting Ticket::Frontend::AccountTime in SysConfig. -- Mike _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev