-----Original Message----- From: Mark Pocock Sent: 06 February 2006 15:14 To: Mark Pocock; 'dev@otrs.org' Subject: help Hi All Is it possible to ask a quick question, how do I find the $QueueID in OTRS, I cannot seem to find it anywhere, other then the ticket table, but it isn't working for what I need, I need to sort emails based on the domain, which I am doing by using postmaster filtering, but am trying to filter them into a queue, I can only put it into parent queue, not their sub queues, it says invalid Found no $QueueID for 5!, (I pulled the 5 from the queue_id field in the tickets table). Hope you can help Kind Regards Mark Mark Pocock Carrier Operations Data Manager Econet Carrier Services 1 Kingsway London WC2B 6XD United Kingdom T: +44 (0) 20 7101 6200 (Switchboard) D: +44 (0) 20 7101 6218 (Direct) F: +44 (0) 20 7101 6218 M: +44 (0) 7835 679 768 W: www.econetcarrier.com http://www.econetcarrier.com/ DISCLAIMER: This email contains proprietary information some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this email, please notify the author by replying to this email. If you are not the intended recipient, you must not use, disclose, copy, print, or rely on this email. We cannot accept liability for any statements made which are clearly the sender's own and not expressly made on behalf of this company or one of its agents.