Ticket Title not updated in the frontend

5 Dec
2007
5 Dec
'07
1:51 p.m.
Hi everyone, I'm having a problem trying to update ticket title via RPC. After TicketTitleUpdate is done, it is updated in the database but when i reload the Queue view in the agent frontend it's still the old ticket title the one that appears. ¿Any suggest or idea? Thanks, Eduardo Raffoul
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Eduardo Raffoul