Hi -- Love OTRS, use it daily. How can I see what activity is going on in development of OTRS? It doesn't look like the CVS tree has been touched in 3 weeks. I'd love to help where I can; it looks like things are stalled at the moment (maybe burnout from 2.4!). Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------
Just check: http://source.otrs.org/viewvc.cgi/otrs/ And have a look at File "Changes". Last change is 13 hours ago. -- Greets monotek@gmx.net On 27.10.2009 05:02, Peter Beckman wrote:
Hi --
Love OTRS, use it daily. How can I see what activity is going on in development of OTRS? It doesn't look like the CVS tree has been touched in 3 weeks. I'd love to help where I can; it looks like things are stalled at the moment (maybe burnout from 2.4!).
Beckman ---------------------------------------------------------------------------
Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------
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On Tue, 27 Oct 2009, monotek@gmx.net wrote:
Just check:
http://source.otrs.org/viewvc.cgi/otrs/
And have a look at File "Changes".
Last change is 13 hours ago.
Great! What can I do to help? I do development myself, and I'd be happy to contribute, but the dev mailing list is pretty quiet, and some of the issues I'm having I'm fixing myself, and outside of attaching a patch to a bug, is there more I can do? --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------
Just submit your patches to the bugtracker @ bugs.otrs.org. -- Greets monotek@gmx.net On 27.10.2009 16:29, Peter Beckman wrote:
On Tue, 27 Oct 2009, monotek@gmx.net wrote:
Just check:
http://source.otrs.org/viewvc.cgi/otrs/
And have a look at File "Changes".
Last change is 13 hours ago.
Great!
What can I do to help? I do development myself, and I'd be happy to contribute, but the dev mailing list is pretty quiet, and some of the issues I'm having I'm fixing myself, and outside of attaching a patch to a bug, is there more I can do?
---------------------------------------------------------------------------
Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------
One suggestion -- In the search box on bugs.otrs.org, under "Enter a bug # or some search terms:" I searched StateDefault before submitting what turned out to be a duplicate bug (4456 duplicate of 4433). Because the default search only searches Open, Assigned or Reopened bugs, the duplicate I would have found (and saved some effort on behalf of the developers) did not show up at all, because it was Resolved. May I make the suggestion that the default search on the main bugs page include ALL Statuses, or at least a checkbox to include all statuses? Since the project has a fairly low volume of tickets, including all statuses shouldn't be too much of a load on the system, and would avoid my mistake of not doing an advanced search. Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------
Hi Beckman, many thanks for your interest in the OTRS.org project. If you'd like to monitor the progress of the OTRS sources, I can advise you to subscribe to the CVS mailing lists: http://lists.otrs.org/cgi-bin/listinfo/cvs-log You could also subscribe to an RSS feed of this list, for instance through Gmane: http://rss.gmane.org/messages/complete/gmane.comp.otrs.cvs Here you will see all submits done to the CVS source code. I second Andrés suggestion of using the Bugzilla to provide patches. You could also use the dev@ mailing list to discuss issues, or maybe use the #otrs channel if you're an IRC guy. Some of the OTRS developers, and other knowledgeable people, frequent the channel.(http://otrs.org/news/2009/otrs_on_irc/) I'll look into your suggestion of also searching closed tickets in the bugzilla by default, thanks for that. Looking forward to see your contributions! -- Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Deutschland T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer CU@ IIR Service Desk Forum in Mainz (Germany) and get to know more about OTRS at booth no. 12 from Nov 24-25, 2009! On Tue, 2009-10-27 at 11:34 -0400, Peter Beckman wrote:
One suggestion --
In the search box on bugs.otrs.org, under "Enter a bug # or some search terms:" I searched StateDefault before submitting what turned out to be a duplicate bug (4456 duplicate of 4433).
Because the default search only searches Open, Assigned or Reopened bugs, the duplicate I would have found (and saved some effort on behalf of the developers) did not show up at all, because it was Resolved.
May I make the suggestion that the default search on the main bugs page include ALL Statuses, or at least a checkbox to include all statuses? Since the project has a fairly low volume of tickets, including all statuses shouldn't be too much of a load on the system, and would avoid my mistake of not doing an advanced search.
Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ --------------------------------------------------------------------------- --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
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participants (3)
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Michiel Beijen -
monotek＠gmx.net -
Peter Beckman