Hi, We actually do follow ISO 639-1, otherwise also the language auto-detection feature does not work. And yes indeed, for Catalan we picked the wrong code (or rather, the person submitting the original Catalan translation picked the wrong code and we failed to notice this when we added the translation). We already corrected this, see http://source.otrs.org/viewvc.cgi/otrs/Kernel/Language/ca.pm?view=log so if you would run OTRS 3.1 you'll no longer have the issue. By the way, since you obviously have interest in running OTRS in Catalan, would you be able to provide updated translation files for OTRS 3.0 or 3.1? Right now the last update was from 2.3. Thanks! -- Mike 2012/2/28 Juan Manuel Clavero Almirón :

Hello,

Some weeks ago, a customer complained that OTRS rich text editor didn’t work, it didn’t load.

I realized that it happened to all the user with catalan as their language. I decided to remove the language while I studied what was happening.

I found a bug which was, more or less, what was happening to us: http://bugs.otrs.org/show_bug.cgi?id=8024

Doing some tests (), I realized that CKEditor didn’t load with some UserLanguage. Comparing CKEditr and OTRS lang dirs, I realized that it failed when the language name was different between OTRS and CKEditor. In our case, catalan was ‘ca’ in CKEditor but ‘ct’ in OTRS.

I discovered, googling for language codes, the standard ISO 639, a standardized nomenclature used to classify all known languages. CKEditor was following this code, but OTRS not.

So, here’s my question: Is OTRS following any language code? If not, why it is not following ISO 639?

Juan Clavero Almirón

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