Hello I'm using otrs 2.2 beta3 ( debian otrs2 package ) and the modules with Version 0.9.3 I would like to send ALERT of nagios to otrs otrs_ticket_handler-0001.pl to send nagios alerts to otrs: I created the QUEUE NAGIOS and Configured the Module Config.pm. see: http://osdir.com/ml/otrs.devel/2005-01/txtZn0cx2beGE.txt /opt/otrs/bin/NagiosGenericAgent.pl -h test -S test -s ALERT -N RECOVERY -a 127.0.0.1 -C NAGIOS -o NAGIOS -T h Got no MainObject! at /opt/otrs/Kernel/System/DB.pm line 84, <PRODUCT> line 4. perl otrs_ticket_handler-0001.pl -T h -H test -S test -s ALERT -N RECOVERY -C NAGIOS Got no MainObject! at /opt/AFIotrs/Kernel/System/DB.pm line 84, <PRODUCT> line 4. I don't understand how the otrs system will receive emails Do i need to install there a mailserver ? any ideas ? Reto Schubnell System Engineer Amt für Informatik Kanton Thurgau Im Roos 6 8570 Weinfelden Tel: 071 627 69 03