Re: [itsm] Emails and customer users

Hi, Yes, it's possible. You need to change your configuration, change the value of CustomerUserEmailUniqCheck to 0 in Config.pm file. Example : CustomerUserEmailUniqCheck => 0, Marco De: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Em nome de Daniel D'Agostino Enviada: quarta-feira, 1 de Abril de 2015 21:44 Para: OTRS Assunto: [itsm] Emails and customer users Hi, I am using the OTRS version 3.3.9. I create a customer user and I assign him an email address. Later, I create another customer users with the same email address from the previous customer, but OTRS does not allow to assign that address to two customers. ¿Is there any way to enable that? Thank you in advance. Daniel.