Hi Jens In OTRS::ITSM 1.0 exists no import mechanism to add items automatically. But we plan to implement import and export interfaces in future releases of OTRS::ITSM. Thanks for your message. Best regards, Manuel Hecht ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0)9421 56818 18 http://www.otrs.com/ :: Communication with success! Von: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Im Auftrag von Rummler, Jens Gesendet: Donnerstag, 10. Mai 2007 14:22 An: itsm@otrs.org Betreff: [Itsm] Integration of OCS-Inventory Hello! The integration of the Configuration Management is very useful, but it's a lot of work to fill the database without the help of an Inventory-Tool. Wouldn't it be nice to integrate a tool like OCS-Inventory NG or to set up an interface to get the selected data into the OTRS CMDB? Are there any plans to do something like that? Thank you! Jens