We have multiple ITSM environments for system and acceptance testing and then production. I have created my CIs and Services and have linked them in their upstream and downstream relationships in the systems test environment. I can export/import the CIs to populate the next two environments, but I lose the relationships. Where are these links maintained and how can I preserve the relationships as I migrate through my environments? (without having to create them all over again)? Best regards, Jim ITIL Process Manager NCDOR 919-715-4932 919-696-0056 - cellular james.burk@dornc.com ----------------------------------------------------------------------------- E-Mail correspondence to and from this sender may be subject to the North Carolina Public Records Law, and may be disclosed to third parties. ------------------------------------------------------------------------------