18 Jun
2010
18 Jun
'10
3:25 a.m.
Hi there, I screwed up my work order state machine :( trying to make changes directly on the change_state_machine table. As a result, I get "The workorder state created is not known!" errors on the admin log and if I click on My Workorders, the following error is shown: Can't use an undefined value as an ARRAY reference at /opt/otrs//Kernel/Modules/AgentITSMChangeMyWorkOrders.pm line 233. I uninstalled my ITSMChangeManagement module and then reinstalled it but the error persisted, could anyone please advise what to do to solve it? Thanks! -- Leonardo Certuche www.itconsultores.com.co -- Leonardo Certuche 301 284 6250 leonardo.certuche@itconsultores.com.co www.itconsultores.com.co Cra 31 # 54-10 TECNOSOFT Medellín, Colombia